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Forms & Resources

Forms

To add an individual to your card as a Joint Owner, Contact 24-hour Cardmember Services

Get the most out of your card when you add additional authorized users to your account*. You’ll have peace of mind knowing that the people close to you have credit when they need it. Plus, you’ll experience more convenience and control when spend and transactions are all on one statement. It’s easy to do online – just follow these simple steps.

To add an Authorized User to your account:

Log in to Online Banking.
Under the "Customer Service", select "Self Service".
Under the Credit Card Section, select "Add Authorized User".
Provide the information requested and submit!

*Primary cardmember is liable for charges made by their authorized users.

Resources

Automatic Bill Pay

Take the hassle out of paying bills. Save time and money by eliminating the need to write checks, buy stamps or worry about mail delays by using your card to pay bills.

Plus, you'll enjoy the following benefits:

No more worrying about paying late - Your payment can be scheduled for the day it's due!
Payment Tracking - See your payments on your monthly credit card statement
Earning Rewards Points - Earn Rewards Points faster when using your card to pay for your recurring bills
Zero fraud liability¹ - You are protected with zero fraud liability

Conveniently pay your telephone, cable/satellite, utilities, insurance, wireless or Internet service with your card and maximize your rewards.

Please contact your billers directly to set up a one time or recurring payment using your card. You can often set this up through their website.

Maintaining Good Credit

Visit our Credit Wellness Center for helpful information about how credit can play a role in your life.

Convenience Checks Requests

While logged into Online Banking, you can request a booklet of convenience checks.

Credit Limit Increase

While logged into Online Banking, you can request a credit limit increase.

Cardmember Agreement

While logged into Online Banking, you can request a Cardmember Agreement be mailed to you.

Balance Transfers

While logged into Online Banking, you can request a balance transfer.

Overdraft Protection Preferences

While logged into Online Banking, you can change your Overdraft Protection preferences on your U.S. Bank Checking account.

Skip to Legal Disclosures

¹ U.S. Bank provides zero fraud liability for unauthorized transactions. Cardholder must notify U.S. Bank promptly of any unauthorized use. Certain conditions and limitations may apply.

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² Offer applies to new cardmembers only. Subject to credit approval. Discount is available at Kroger Family of Companies Fuel Centers each time you redeem at least 100 existing fuel points earned in a single month. You must scan, redeem fuel points and pay with your Kroger Family of Companies Rewards World Elite Mastercard® in order to receive the fuel discount. The first-year additional 55¢ discount offer expires one year from the cardmember’s approval date and does not require a spend minimum. Following completion of the introductory fuel offer, your Account will be eligible for an additional 25¢ per gallon discount at Kroger Family of Companies Fuel Centers when you (1) spend $6,000 annually in eligible net purchases and (2) redeem at least 100 existing fuel points earned in a single month. You must scan, redeem fuel points, and pay with your Kroger Family of Companies Rewards World Elite Mastercard® in order to receive the fuel discount. You must spend at least $6,000 in a calendar year (or within the first 12 months after Account opening, as described below). The date that a transaction is made may not be the same date that a transaction posts to your Account. Transactions must post within the 12-month period to be applied toward the required minimum spend amount. Once the minimum spend is reached, you will be eligible to receive the 25¢ fuel discount starting within the next calendar month. Your Account must be open and in good standing (not past due or overlimit) at the time you qualify to receive the fuel discount. Fraudulent transactions will not earn fuel points. The 25¢ fuel discount expires on January 31st and following that date, you will receive 5¢ off per gallon of fuel unless the previous calendar year’s eligible net purchases on your Account totaled at least $6,000 (in which case the 25¢ discount will continue for the remainder of the year). To be eligible for the first calendar year after the Account is opened, your posted spend must equal at least $6,000 during the first 12 months that your Account is open. Eligibility for the second year (even if Account has not been open for 12 months), and future years, is determined on a calendar year basis starting January after the Account is opened. Not valid with any other fuel offer. Accumulation excludes taxes, office services, alcohol, tobacco, fuel, prescriptions and any purchases prohibited by law. Fuel discount effective at participating fuel center locations. Not valid in MO or where prohibited by law. Purchases made at Kroger Family of Companies Fuel Centers do not earn Rewards Points or fuel points. Please see store for fuel discounts details and in-store spending requirements. Selling or purchasing fuel points is prohibited. Fuel redemption offer cannot be combined with any other discounts. No discounts to dealers, wholesalers, or fleet programs. No cash back. Not valid where prohibited by law. We may suspend or remove you from the fuel program due to violation of these terms or because of fraudulent activity or suspected fraudulent activity.

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